Content
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If you want a successful website, you need to provide interesting content to attract visitors. This can vary greatly according to the type of website, but it should be useful, interesting, and - ultimately - encourage repeat visits from the user. If you have an online ecommerce site (a shop), your content is your catalogue of products: so you need a wide or unique range of products, low prices or great service to compete with the other online shops. Some shops add in information and other content, such as reviews of products (see Amazon.com) or discussion forums. If you have an information-only based site, you might attract visitors because of your lively discussion group, up-to-date news (trade or product news rather than world news) or tips and tricks that visitors won’t find on other sites. In short, the aim of building a content-rich website is to convince your visitors that your site is packed with useful information and is worth visiting on a regular basis. To encourage repeat visits from net-browsers, you’ll need to involve them in as many ways as possible. Create an environment that is dynamic and relevant – it will take time and effort to set up and manage, but the access figures should start to reflect the increased number of visitors and provide better exposure for your site. Best of all, these repeat visitors are not just passing surfers but are regular visitors who have built up a trust in your company and the service you offer. There are three types of content that you can provide to visitors, based on the fundamental three ‘C’s that were discussed at the start of this book (referring to commerce, content, and community).
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Content